Privacy policy


Privacy Policy for River View Alpaca Co


Last updated: November 2025

River View Alpaca Co (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe when you visit or make a purchase from riverviewalpacaco.com (the “Site”).

1. Information We Collect

Personal Information You Provide

When you browse the Site, make a purchase, or contact us, we may collect:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment processors)
  • Order details and purchase history


We only collect the information necessary to fulfill your order or respond to your inquiries.

Automatically Collected Information
When you visit the Site, we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Pages viewed
  • Time spent on the Site
  • Referring website


This helps us understand how visitors use our Site and improve your shopping experience.

Cookies & Tracking Tools
We may use cookies or similar technologies to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Analyze site traffic and performance

You may disable cookies in your browser settings, but some features may not work properly.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate with you about your order
  • Respond to customer service inquiries
  • Send email newsletters or promotional messages (only if you opt in)
  • Improve the functionality and performance of the Site
  • Detect fraud or security issues
  • We never sell your personal information to third parties.

3. Sharing Your Information

We only share your information with trusted service providers when necessary, such as:

  • Payment processors (e.g., PayPal, Shopify Payments, Stripe)
  • Shipping carriers (e.g., USPS, UPS)
  • Email marketing platforms (only if you subscribe)
  • Website analytics providers
  • These partners are required to keep your information secure and use it only for the services they provide to us.

4. Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes
  • Maintain accurate business records
  • You can request deletion of your data at any time (see Section 7).

5. Security
We use reasonable technical and administrative measures to protect your information.
However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

6. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold
- Request corrections
- Request deletion
- Opt out of marketing emails
- Limit certain data uses

To make a request, email us at: [email protected] (or your preferred email). You may unsubscribe from marketing emails using the link in any email.

7. Third-Party Links
Our Site may contain links to external sites.
We are not responsible for the content or privacy practices of those websites.

8. Children’s Privacy
Our Site is not intended for children under 13.
We do not knowingly collect data from children.

9. Changes to This Privacy Policy
We may update this policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

10. Contact Us
For questions about this Privacy Policy or your personal information, contact:

River View Alpaca Co
Website: riverviewalpacaco.com/